Atlassian Service Collection

Atlassian is bringing its most powerful service management tools together into one unified, AI-driven solution:
Jira Service Management, Customer Service Management, Rovo, and Assets.Starting October 7, 2025, the Atlassian Service Collection empowers organizations to deliver faster, more connected, and predictive service experiences – for both customers and employees.

Customer Service Management (CSM)

A brand-new app for customer support that connects service and business teams.
AI-powered features improve customer experience and ensure that feedback seamlessly drives product and service development.

Rovo – AI at the heart of service work

Rovo automates triage, solutions, and knowledge creation – freeing up time, improving consistency, and helping teams resolve issues faster.

Assets – unlocking more value across your system of work

Assets becomes a platform app, extending visibility and collaboration across business, development, and service teams.
By connecting information across the organization’s workflows, teams can make better decisions, act faster, and create greater impact together.

Stretch Addera & Communardo at Atlassian Team ’25

We’re on site in Barcelona for Atlassian Team ’25, where the Service Collection is officially launched.
As an Atlassian Platinum Solution Partner within the Communardo Group, we help organizations understand what this launch means for their environment – and how to take full advantage of the new AI-driven capabilities.

Want to learn more or book a meeting with our team? Let’s talk!