Atlassian Intelligence

Intelligent Customer Support with Jira Service Management's Virtual Agent

Atlassian Intelligence

Meet your new virtual teammate available 24/7. Experience the power of artificial intelligence in Atlassian’s Cloud products.

Gain valuable insights into how this powerful tool can enhance your team’s productivity and efficiency. Discover the benefits of leveraging AI technology to automate tedious tasks, make data-driven decisions, and enhance collaboration within your organisation.

Better Customer Service with Jira Service Management’s Virtual Agent

In today’s business world, top-notch customer service is more than just a nice-to-have; it’s a must. That’s why Jira Service Management’s Virtual Agent, now open to everyone with Premium and Enterprise plans, is such a game changer. To really make the most of what it offers, especially in setting up those crucial intent flows, our team is here to help.

We’re all about helping you develop intent flows that get to the heart of what the Virtual Agent can do. These flows are designed with care to guide customer interactions smoothly towards the best possible outcomes. Partner with us, and you’re setting up for a customer service experience that’s not just smooth, but really hits the mark.

Get Started with Intent Flow with Atlassian’s Virtual Agent:

  • Design: Our team analyzes your business processes and customer interactions to gain a detailed understanding of your specific needs. This analysis forms the basis for designing intent flows that are tailored to match the unique requirements of your organization.
  • Efficiency: Our team focuses on optimizing each intent flow to ensure quick and accurate responses, which increases customer satisfaction and efficiency.
  • Integration: Your intent flows are seamlessly integrated with your existing Jira Service Management solution, making the transition smooth and effortless.

Atlassian Intelligence GA

The AI component of the Virtual Agent, previously in its beta phase, has now reached General Availability (GA). It is equipped with a range of features that are ready for immediate deployment and use:

  • AI-Assisted Responses: Utilize AI for automated responses based on customer queries.
  • Learning and Adaptation: The AI system learns from interactions, continually improving its response accuracy.
  • Seamless Integration: Our team ensures the AI functionalities integrate smoothly with your existing systems.

Embrace the Future of Customer Support

By collaborating with us, you’re doing more than just setting up a system; you’re preparing your business for the future of customer support. Our expertise in creating intent flows and integrating AI features, along with the robust capabilities of Jira Service Management’s Virtual Agent, ensures a customer support experience that is efficient, responsive, and highly satisfying.Are you ready to elevate your customer support with AI? Contact us today and let’s start this transformative journey together.

We’re here to help you get started 🚀

Share this post

Contact us